Tilaus ja toimitusehdot

Delivery options for orders:

- pick-up from the Natural Beauty Shop Finland brick-and-mortar store, Hämeentie 17 A, 00500 Helsinki.
- Bulungi home delivery by van in the Helsinki metropolitan area - Helsinki, Espoo, Vantaa €8.90.
- Delivery to other parts of Finland: by agreement. Email: webmail.bulungi.fi 041-3624621.
- Delivery to other countries: by agreement. Email: webmail.bulungi.fi 041-3624621.

Delivery terms:

The company Natural Beauty Shop Finland Oy - the owner of the Bulungi.fi brand sells products to private individuals and companies in Finland and other countries. We reserve the right to change delivery terms and prices. Product prices include VAT.

Online store contact information:

Email: webmail.bulungi.fi
Phone: +358 413624621
Postal address: Hämeentie 17 A, 00500 Helsinki

Ordering:

The products to be ordered are selected on the homepage by adding them to the shopping cart. The order is sent by paying for the contents of the shopping cart in the online store's checkout function. When placing an order, you accept these delivery terms, product prices and delivery costs. If an email address is provided at the time of ordering, an order confirmation will be sent by email. The order confirmation will indicate the ordered products and the price.

Payment:

The online store's payment intermediary is Bambora Payform (Paybyway Oy business ID 2486559-4), which is registered in the payment institution register maintained by the Financial Supervisory Authority. Payment is made via Bambora's online service and the recipient of the payment appears on the bank statement and invoice as Bambora or Paybyway Oy. Bambora forwards payments to the online merchant. Payment is secure, as all information regarding the payment transaction is transmitted using an encrypted connection, so that no outside party can see the payment transaction information.

The transaction is made between the online store customer and the online store. The online store is responsible for all obligations related to the transaction.

Payment methods:

Through the PayForm service, you can pay with online banking credentials, payment cards (credit/debit), invoice or installment payment. The following payment methods are available: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosouspankit, S-Pankki, Handelsbanken, Ålandsbanken, Visa, Visa Debit, Visa Electron, MasterCard and Debit MasterCard cards as well as Jousto, Everyday and Euroloan. Jousto: You can pay with Jousto Invoice or Installment Payment in over 4,000 Finnish online stores. With invoice you get 14 days of payment time (invoice fee 4.90 EUR) and with Installment Payment you get a maximum of 12 months of payment time (invoice fee 4.90 EUR and monthly interest rate 2.42%). For more information about Jousto, visit www.jousto.com Everyday flexible credit: Everyday's credit limit is at least 300 EUR and the credit is valid until further notice. Pay in one go at the end of the next month (no fees) or in monthly installments. In monthly installments, the minimum payment is 1/5 of the invoice total, and after the due date, 5% monthly interest is calculated on the open balance. The actual annual interest rate for a typical credit amount of 500 euros is 48.52%. For more information about Everyday, visit www.everyday.fi Euroloan: With a Euroloan Invoice, you receive the products you ordered before payment and a 14-day interest-free payment period. You can also conveniently change the invoice to installments if you wish. When paying with a Euroloan Installment, you can choose a payment term that suits you (3 months, 6 months, 12 months, 24 months) and receive the products you ordered before payment. You can also pay the entire amount at once at any time without additional fees. Customers over 20 years of age who live in Finland can choose a Euroloan Invoice or Installment as a payment method. The payment method is possible for purchases of 10–2000 euros. The installment is invoiced every 30 days, and for example, the effective annual interest rate for a purchase worth 1,500 euros is 27.9% with a payment period of 12 months (including interest, invoicing surcharge and opening fee). Our financial service has been awarded the Key Flag as a guarantee of domestic quality. For more information about Euroloan, visit www.euroloan.fi/luotot/laskujaosamaksu Euroloan Consumer Finance Oyj has the right to check the credit and address information of a customer paying by Euroloan Invoice or Installment and grant or refuse credit based on it. Euroloan Consumer Finance Oyj (2159120-9) has been a Finnish finance company operating since 2007. Contact information for the Bambora PayForm payment service Bambora PayForm, Paybyway Oy (Business ID 2486559-4) Email: payform@bambora.com Phone: 029 300 5050 (weekdays 9 am-4 pm) Postal address: Laserkatu 6, 53850 Lappeenranta

Returns

The online store customer has a 14-day right of exchange and return in accordance with the Consumer Protection Act. The customer has the right to exchange or return some or all of the products in the order. The products to be returned or exchanged must be in their original packaging and in saleable condition. If you wish to return or exchange products, please first contact the online store and ask for return instructions. Please include your name, contact information and account number with the return for a possible refund. Order cancellation, liability for errors and complaints Before the order is delivered, the order can be cancelled by written notification by email. The online store has statutory liability for errors in the products sold. In cases of complaints, please contact our customer service. The consumer has the right to refer any disputes to the Consumer Disputes Board

.